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All your orders are carefully and individually managed:
Of the clients that took our customer satisfaction survey,
said that they would recommend us
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Our clients say:
I have been using RedBox (previously Office base) for many years. The range of their products is vast and if not in stock they will find one for you elsewhere. Very efficient and with next day deliveries they make my life so much easier. They are very reliable, and the customer service ladies are always very helpful. I wouldn’t hesitate to recommend their service to anybody. All together a ’big thumbs up’, thanks."
We have been using REDBOX for around 15 years now, and we’re very happy with the range and standard of products available. They have been especially good with delivering to our sites, which have unique and complex access restrictions."
We have used REDBOX as its preferred stationery supplier for several years; they are reliable, cost effective without reducing quality, and its customer service is excellent. Our offices are spread throughout the UK and REDBOX is able to deliver the next day on most products to keep our offices working smoothly."
REDBOX is my main supplier and will be for many years to come. The quality and cost of products and overall customer service is exemplary. I have known Robert for many years, his friendly professionalism and product knowledge is outstanding."
I have found Steve Ferrar to be courteous and knowledgeable, our delivery driver is always friendly and polite.
Amy Powell is a credit to Redbox, she is always helpful, responds to queries immediately and based on her service to our company I would always recommend RedBox to anyone!
Just excellent service - pure commitment to ensuring smooth running of service and customer satisfction - keep it up!"
REDBOX has been a valued partner to us over the years who have helped us achieve great results in our operations. With their prompt response to any request, we issue to them, even if it is not an item they would normally source. They have always been very supportive in any project we have implemented. My own opinion as purchasing manager is you need a partner that is willing to go that extra mile for you and someone you can trust to be competitive without having to haggle on cost. For me, REDBOX is that partner."
Over the last 15 years we have developed a relationship with REDBOX that has become a true partnership. Through their consultative approach we have realised not only significant savings but also made tangible improvements to our procurement process. I would recommend their services without hesitation."
We/I have been using REDBOX for the past 5 years for the pre-printed stationery orders, and ‘specials’. REDBOX have always been very proactive in notifying me whenever our warehouse stock has run low. And always been helpful & flexible with the storing, transporting, and printing requirements. The ‘Specials’ team have also always been very helpful investigating & quoting for some of our specific product requests, and as often as has been possible matching or bettering some of the prices we have found."
I can confirm that we have been a customer of REDBOX for over 6 years. We have always experienced an extremely high level of customer service from the administration staff through to our Account Manager. As an academy it is a priority for us to get best value from our suppliers and REDBOX have always been committed to ensuring that we receive this. They are always willing to go the extra mile and source products that meet our needs. We have been very pleased with several bespoke orders that were sourced and designed to our exact specifications. We have purchased a variety of products from general stationery to headed paper and office furniture. The online ordering system is extremely helpful and when we first introduced this the Account Manager was very knowledgeable in helping us set this up so that it worked with our internal budgets. Invoicing has also been set up so that it works for us and invoices are always promptly emailed. We have several regular items set up on a recurring monthly order and this arrangement has worked really well for us. I would not hesitate to recommend REDBOX as a supplier."
REDBOX have continually exceeded expectations with a proactive approach that has gained them an ever expanding understanding of the business diversities that come under the company's umbrella. REDBOX have proven themselves to be a market leader in customer care and specialist product knowledge, They understand the way our business works and how to effectively support the challenges we face daily. REDBOX have delivered, we have continued to add to the product portfolio with the same exceptional results."
REDBOX understand that as well as quick delivery, diversity of choice and service are extremely important to us, their care and attention to detail is the reason why we will not use anyone else. REDBOX have an absolute understanding of the creative sector and consistently assist us with sourcing and supplying items that other providers simply don’t know about."
We have been using REDBOX as our preferred supplier for over 12 years, of which Laura-Rose has managed the account for 4. Laura-Rose is highly knowledgeable across all product ranges and her personal and approachable stance has meant our relationship with REDBOX has grown helping us to consolidate and cut our admin costs. The REDBOX team really care, are passionate about us as their client and take time to understand our business and our goals which we find invaluable."