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We supply everything for the office, from a paperclip to a desk. Working with some the world's largest manufacturers we have access to a broad range of supplies including top brand names, to quality alternatives and environmentally friendly ranges.
The RED BOX head office and warehouse is located in west London where the majority of our 130 employees are based. Established over 30 years ago our hardworking team helps to generate £20 million in sales. This means our 2,000 customers get the benefit of a large scale infrastructure at the same time as a friendly and supportive team.
Deliveries are dispatched from our 20,000 sq ft warehouse in west London where we stock over a £1 million of products. This investment, combined with a highly sophisticated and automated logistics unit enables us to deliver on average 98.5% of all orders complete first time within 24 hours. This ensures you get the items you order most frequently when you need them. You can place orders with us in several different ways: on-line, by telephone, e-mail or fax, whatever method you choose our fully integrated processing system allows us to track and monitor them at every stage to keep you informed.
In short, it's about us getting the right product to the right place in the right way at the right time for the right price. Sounds simple. But doing this day in, day out, every day and every month takes a huge commitment. RED BOX has made that commitment.
And to make sure we're keeping that commitment each month, we set ourselves goals and measure our performance against these goals. So for people who like figures, this month we achieved...
0.05% Picking errors
0.72 The average number of days it took us to deliver an order
96.8% Orders delivered complete first time within 24 hours
6.2 Average time in seconds it takes us to answer your call
RED BOX is the largest independent supplier of office products in London. Click here if you would like to join us. |